Shipping policy

ll orders for the AlignPulse™ Elite are processed within 5 business days. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer flat-rate shipping within the United Kingdom:

• Standard Shipping: FREE  (3–5 business days)

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@alignpulse.com with your name and order number, and we will look into it for you.

International Shipping

At this time, we only ship to addresses within the United Kingdom.

Refunds, Returns, and Exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@alignpulse.com  with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Please note: To keep our prices low and our quality high, your order may be dispatched from our international fulfillment centre. This does not affect your UK statutory rights.